Answers, step by step.
No account needed. Every guide is short, plain, and accurate to how wlbr actually works.
Payments & escrow
Funding, release approval, refunds, disputes, and where your money is held.
How to fund a payment
What happens when you pay through wlbr, and why your money is safe the moment it leaves your bank.
Read guide 3 min
How to approve a release
Releasing the escrow to the seller - when to do it, what it triggers, and what to do if the work isn't right.
Read guide 3 min
Refunds: how and when money comes back
When a payment is refunded, where it goes, and how long it takes.
Read guide 2 min
Disputes: what happens when something goes wrong
How a dispute freezes the money, who decides, and what the possible outcomes are.
Read guide 4 min
Jobs & milestones
Posting work, changing scope, accepting offers, and approving milestones.
Account & verification
Sign-in, payout details, Xero, and identity checks.
Verify your identity
The one-off ID check (via Didit) that unlocks receiving payments - what you need and what to expect.
Read guide 3 min
Add your payout account
Where released money lands - adding your bank account and how we check it is really yours.
Read guide 2 min
Connect Xero
Send your wlbr invoices and fees straight into your books.
Read guide 2 min
Test mode for developers
Build and test your integration with sk_test keys - no real money can ever move.
Read guide 3 min
Still stuck?
Sign in to open a support ticket with the relevant payment or task attached automatically - we will get back to you here and by email.
Go to support