If your platform connects buyers and sellers, trust is everything. wlbr provides the escrow layer that protects both sides - funds held on trust in NZD and released only when the deal is done.
Buyers fund into a protected NZD trust account and sellers are paid on approval - so both sides transact with confidence.
When paying safely is built in, users have no reason to go off-platform - protecting your take-rate and your community.
Open banking payments remove card chargeback risk from your marketplace entirely.
Offer the payment protection that turns first-time visitors into repeat, confident users.
The escrow lifecycle
Six states, visible to both sides
Agree
Scope and price set before money moves
Fund
Client pays from their bank via open banking
Held on trust
Funds sit in a dedicated NZD trust account
Work happens
Provider starts with confirmed funds
Approve
Client confirms the work is right
Released
Balance paid to the provider's bank
If something goes wrong: either side can raise a dispute. The funds freeze in the trust account - neither side can touch them - while both add evidence. Resolution releases, refunds, or splits the money. Unresolved disputes can escalate to FSCL, an approved independent scheme.
No monthly fees, no lock-in. A flat 1.9% + GST per payment, shown clearly before anyone pays.
Talk to us about your platform