Airtasker is the biggest task marketplace serving New Zealand, and for sheer volume of posters and taskers it's hard to beat. wlbr task is the NZ-built alternative for people who want the payment itself protected: money held on trust until the work is approved, milestone payments for bigger jobs, and a human dispute team in New Zealand. Here's an honest look at both.
| Feature | wlbr task | Airtasker |
|---|---|---|
| Where your money sits | In a BNZ client trust account until you approve the work - the operator never touches it first. | Held by the platform as a payment authorisation on your card, released to the tasker on completion. |
| Fees | 10% marketplace commission plus 2% escrow fee, GST-inclusive, shown before you fund. No booking fee for posters. | Tiered tasker service fee plus a poster booking fee; combined commonly lands in the high-teens to low-twenties percent depending on tier. |
| Milestone / progress payments | Yes - split a multi-stage job into milestones, fund each stage into escrow, release one at a time. | Single lump-sum payments only. |
| How you pay | Bank-to-bank via open banking, authorised in your own banking app. No card details, no chargebacks. | Credit or debit card. |
| Disputes | NZ-based human review with a public SLA, automatic 72-hour escalation, and FSCL (member 9690) as a free independent backstop. | Primarily automated in-platform dispute flows; international support team. |
| Refund outcome | Money returned to the account you paid from, in full. | Refunds are typically returned as Airtasker credit rather than cash. |
| Marketplace scale | New and growing - fewer operators, but each is ID-verified before they can be paid. | Large, established pool of taskers across NZ with fast matching and deep review history. |
| Insurance | No bundled insurance yet - it's on our roadmap. | Taskers are covered by liability insurance arranged through the platform. |
| Best for | Bigger or multi-stage jobs, and anyone who wants the money itself protected until they approve the work. | Small, quick tasks where fast matching matters more than payment protection. |
If you want the largest possible pool of taskers and a familiar card checkout, Airtasker's scale is real. If you're hiring for a bigger job - or you've been burned paying a lump sum up front - wlbr task is built for you: the money sits in an NZ trust account until you approve the work, milestones keep big jobs staged, fees are a flat 10% + 2% with nothing for posters, and a human in New Zealand picks up the phone when something goes wrong.
Where the money sits
Bank to trust to bank - never anywhere else
Create a payment link in about a minute. No monthly fees, no lock-in - a flat 2% per protected payment.
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